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    Privacy policy and personal data protection

    Effective Date: 05 January 2026

    This Privacy Policy (“Policy”) explains how personal data of users of www.edl-glass.com (“Website”) is collected, processed, used, and protected.

    The Data Controller is LLC EDL Glass, Registration Number 45173055, located at 10 Aleksiia Street, 89300 Svaliava, Zakarpattia Region, Ukraine (“Company”, “we”, “us”).

    We respect your privacy and comply with the Law of Ukraine on Personal Data Protection and Regulation (EU) 2016/679 (GDPR).

    1. Scope

    This Policy applies to visitors and users of the Website, customers, suppliers, business partners, and other persons communicating with the Company.

    1. Personal Data We Collect

    We may collect:

    • name and position; 
    • phone number; 
    • email address; 
    • delivery address; 
    • company information; 
    • banking and tax details; 
    • IP address; 
    • browser and device information; 
    • cookie data. 
    1. Purposes and Legal Basis

    Personal data is processed for:

    • preparing quotations; 
    • responding to enquiries; 
    • concluding and performing contracts; 
    • manufacturing, selling and delivering products; 
    • customs clearance; 
    • accounting and tax reporting; 
    • marketing communications; 
    • compliance with legal obligations. 

    Legal bases include contract performance, legitimate interest, consent, and legal obligations.

    1. Disclosure to Third Parties

    We do not sell personal data.

    Data may be shared with:

    • logistics providers; 
    • transportation companies; 
    • customs brokers; 
    • banks; 
    • IT service providers; 
    • public authorities where required by law. 
    1. International Data Transfers

    Due to the international nature of our business, personal data may be transferred between Ukraine and European Union countries. Appropriate safeguards are applied in accordance with GDPR requirements.

    1. Data Retention

    Personal data is retained only for as long as necessary to fulfil the purposes described in this Policy or as required by law.

    1. Your Rights

    You have the right to:

    • access your personal data; 
    • rectify inaccurate data; 
    • request erasure; 
    • restrict processing; 
    • object to processing; 
    • withdraw consent; 
    • data portability; 
    • lodge a complaint with a supervisory authority. 

    For privacy requests please contact: privacy@edl-glass.com

    1. Data Security

    We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, alteration, or disclosure.

    1. Cookies

    The Website uses:

    • essential cookies; 
    • analytical cookies; 
    • functional cookies; 
    • marketing cookies. 

    Non-essential cookies are used only with your consent.

    1. Changes to this Policy

    We may update this Policy from time to time. The latest version will always be available on the Website.

    1. Contact Information

    LLC EDL Glass
    10 Aleksiia Street, 89300 Svaliava, Zakarpattia Region, Ukraine

    Email: info@edl-glass.com
    Privacy: privacy@edl-glass.com
    Phone: +380 (67) 334 88 88